Frequently Asked Questions
Booking
Choose a tour from our catalog, fill out the booking request form with your preferred date and group size, and we'll confirm availability within 2 hours.
Free cancellation up to 24 hours before the tour start time. After that, the full amount is charged.
Our tours are designed for groups of 1–4 people at the base price. Groups of 5–8 are welcome with a 30% surcharge.
Tours
Our guides speak English and Russian fluently. All tours are available in both languages.
Tours run rain or shine! We recommend comfortable shoes and weather-appropriate clothing. In case of extreme weather, we'll contact you to reschedule.
Yes! Most of our tours are family-friendly. Let us know the ages of your children in the booking form and we'll adapt the tour.
Absolutely! Mention your interests in the booking form and we'll tailor the route to your preferences.
Logistics
We meet at a designated meeting point for each tour. The exact location with a map is sent after booking confirmation.
Comfortable walking shoes are essential. We recommend bringing water, sunscreen in summer, and warm layers in winter.
Payment
After we confirm your booking, you'll receive a secure payment link via email. We accept all major credit cards.